Refund Policy

Last updated: August 2026

Why We Don't Offer Refunds

Every product we sell is digital: an ebook, a planner, a calculator, or a tool. The moment it's delivered, whether that's a download link, an emailed file, or unlocked access, you're able to open it, read it, and use it in full. Unlike a physical product, there's no way for a digital product to be "returned unopened," so we're not able to offer refunds after purchase simply because a product wasn't what you expected, or because you changed your mind.

Before You Buy

Because purchases are final, we encourage you to:

• Read the full product description, including what's covered and what it includes
• Check the FAQ section on the product page for common questions before purchasing
• Reach out to us first if you're unsure whether a product is right for you, we're happy to help you decide

When We Will Help

While we don't offer refunds, we do stand behind actually getting you what you paid for. If something goes wrong on our end, contact us and we'll make it right. This includes:

• You paid but never received access to your product
• Your download link or file is broken, corrupted, or won't open
• A calculator or tool you purchased genuinely isn't functioning as described
• You were charged more than once for the same order

In these cases, we'll fix the issue directly, by resending access, repairing the file, or resolving the duplicate charge, rather than issuing a refund.

Contact Us

If you're having a genuine issue accessing or using a product you purchased, email us at hellosabilibrary@gmail.com with your order number, and we'll sort it out.